Passenger Ship Crowd Management

Passenger Ship Crowd Management training including Safety training for personnel providing direct service to passengers in passengers spaces. STCW Regulation V/2, paragraph 7 and section A-V/2.3 and V/2, paragraph 6 and section A-V/2.2


To receive a certificate the following steps should be completed:

  • Create an account or log in;
  • Select and purchase the correct training;
  • Read the content of the training;
  • Take the online exam with 20 multiple choice questions;
  • You will receive an email with your certificate within a few minutes;
  • Please print this certificate and keep it with your other certificates;
  • Would you like to receive a hard copy certificate? Please contact us.

Mandatory for

Masters, officers, rating qualified in accordance with chapters II, III and VII of the STCW convention and other personnel designated on the muster list to assist passengers in emergency situations on board passenger ships.

Required qualifications

No specific requirements have been set.


STCW Regulation V/2, paragraph 7, section A-V/2.3 and V/2, paragraph 6 and section A-V/2.2.

System requirements

PC/Mac with internet connection.


  • STCW a short introduction
  • Short historic overview ship accidents
  • Life saving appliances and control plans
  • Assisting passengers en route to assembly and embarkation stations
  • Mustering procedures
  • Communication
  • Demonstrating the use of live saving appliances to passengers.


20 multiple choice questions with a passing score of 70%. Participants who do not pass are able to review the course content again and retake the exam. The exam can be taken up to a maximum of three times.


The approximate duration of the course is between three and four hours.

Become a corporate client

Do you work for a shipping company or maritime agency? Become a corporate client of Rood Boven Groen. When you register as a corporate client of Rood Boven Groen you will benefit from many advantages.


  • Special discounts
  • Personal attention
  • Payment on account
  • The possibility to have multiple account logins
  • The option of installing the training on your own server for offline use
  • The option of adding your company logo to the online training environment


A printed certificate is given for the following training courses: ‘Security awareness’ and ‘Passenger Safety, Cargo Safety and Hull Integrity’ and ‘Security Training for Seafarers with Designated Security Duties’. The original certificates will be sent to your office within three working days of completing the training.

Should you be interested, please contact us at In addition, there is a subsidy scheme for our trainings that you may be able to use. For more information, please visit the website of the Scheepvaartnet website.